hunza foods

Order Cancellation

How to Cancel an Order

Please drop us an email within 24 hours of purchase and we can cancel the order with full refund.

If you have not paid for your order, there is no need to contact us to cancel it. We ignore all orders until a matching payment is received. So if you haven’t paid, don’t worry, we’re not processing your order.

If you have placed an order and you HAVE PAID, and you want to CANCEL, please contact us as soon as possible.
If you are uncertain about something on your order and you think you want to change it, please contact us and put the order on hold while you decide. This will stop the packing process so you still have a chance to make changes.
If the goods have already been delivered we cannot cancel or change the order.
If you want to cancel an order because you are ADDING further products, but not cancelling the previous items, that can usually be processed without any extra fees – please contact us.

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